SparkX offers global free shipping to 40 countries. To check if your country is eligible for delivery, simply navigate to the bottom of the website and select your country from the dropdown menu. If you would like to have your order delivered to a different country, please contact us.


Processing Time

Orders will be processed within 1 to 2 business days after being placed.


Shipping Locations and Delivery Times

Our warehouses are located in Los Angeles, New York, and the United Kingdom. The delivery time for shipments to the United States and the United Kingdom is approximately 4-8 days. For other countries, the estimated delivery time is around 14 days.


Carrier Services

To ensure that your package is delivered safely and securely, we partner with trusted carriers such as FedEx, USPS, and Royal Mail.


Tracking Information

Once your package has been shipped and is in transit, we will send the tracking number to the email address you provided. Please note that in some instances, the email may be marked as spam due to factors beyond our control. We kindly request that you check your spam folder if you have not received the email long after your order.



You are able to cancel the order at any time prior to shipment of the order.


Damaged Packages

All products are carefully packaged for shipment, and damage case seldom happens. In the event that your order arrives damaged in any way, please contact us as soon as possible with your order number, photos of the packaging and item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


Lost/Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you in our email.

* Customer must provide valid shipping address and telephone number upon order checkout. We are not responsible for the incorrect address entered by you as the customer.


Customer Support

If you need any assistance, please visit our "Contact" page or email us at We are always happy to help!

Thank you for choosing SparkX. We hope you enjoy your shopping experience with us!